1.3 Cyber Range® is a gamified online application for the delivery of cybersecurity training, exercises, assessments, cyber competitions and more.
1.4 Our content is in compliance with the Children’s Online Privacy Protection Act (COPPA) and will never be directed at children under 13 years of age. If you are under 13 years of age, the Website and game are not intended for you and therefore you are not permitted to access the Website or Game unless your parent or guardian has provided express consent and accepts this Agreement along with all applicable end-user or similar license agreements on your behalf prior to your use of the Website or Game.
2 Legal Agreement
3 Description of Use/Service
3.1 Silensec provides a free-to-play, multi-player online Game to registered users and related features, functions and services available through the Website, such as community forums and other interactive areas. To access the Game, you may be required to download and install certain client software, and such access entails the use of hardware, software and Internet access (which you acknowledge play a crucial role in your user experience). You agree that Silensec is not responsible for any hardware, software or Internet access, quality, suitability or unavailability issues. Silensec does not provide Internet access, and you are responsible for all fees relating to telephone and Internet access charges along with all necessary equipment, servicing, repair or correction incurred in maintaining connectivity to the servers.
4.1 You will be required to create an account (an “Account”) to access the Game and certain features and functions of our Service. You must be 13 years of age or older to create an Account. If you are 13 or over, but are under the age of 18, you are required to review this agreement with your parent(s) or guardian to ensure they read and agree to them.
4.4 When creating an Account which involves forming a unique user identity (“User ID”) and password, you agree to (i) provide true, accurate, current and complete information as requested in the required fields (the “Account Information”) and (ii) promptly maintain and update such User ID and your Account Information to keep it true, accurate, current and complete.
4.5 You, as creator of your Account and User ID, are solely responsible for your User ID. Silensec will not tolerate offensive or obscene User IDs. If a User ID violates any part of these terms, Silensec may immediately, temporarily, or permanently ban such a User ID, with or without notice. The creation of alternate accounts will be handled on a case by case basis, and we reserve the right to remove accounts used to circumvent any form of restrictions to the game or the Service including the official Cyber Range forums.
4.6 Silensec is not responsible for any misuse of your Account or your User ID, you agree to accept all risks of unauthorized access to your Account and to hold Silensec harmless from and against any improper use of your Account or your User ID, including, but not limited to, improper use by someone to whom you revealed your password.
4.7 Please note that, you are responsible for maintaining the confidentiality and security of your User ID and password, and you agree to notify us if your password is lost, stolen, or disclosed to an unauthorized third party, or otherwise may have been compromised. You are solely responsible for all activities and transactions that occur under your Account (including purchases and charges, as applicable), and Silensec is not responsible for any unauthorized use of your account, including without limitation in the event that your password is stolen or revealed to a third party. You agree to immediately notify Silensec of any unauthorized use of your Account or any other breach of security in relation to the Website, the Use/Service or the Game known to you by submitting a ticket to Support. Silensec provides you with the choice to change your password in order to safeguard your Account.
4.8 The Account you create is personal to you and Silensec does not allow the transfer of user Accounts. You shall not purchase, sell, gift or trade any Account, or make any such offer, and any attempt shall be null and void. Any distribution by you of your Account and/or your Login Credentials (except as expressly provided herein or otherwise explicitly approved of by Silensec) may result in suspension or termination of your Account.
4.9 Your Account may be deactivated if you do not use your Account within twelve months after the date that it was created or for any continuous period of twelve months after creation. If you do not use your Account for twelve or more months, it may be removed and deleted by the Website administrator at their sole discretion. We will endeavor to use reasonable efforts to notify you by e-mail before we delete your Account, unless we are deleting your User ID for a violation of these terms or discontinuation of the Service. However, we will not be liable in any manner for any failure to give notice. If you advise us within five days of the notice that you want to keep your Account active, we will not delete it. If you do not so notify us, your Account may be permanently deleted, along with your User ID, records, ranks and service information. Please note that regardless of any notice, Silensec reserves the right to discontinue the Use/Service or to terminate or suspend your account at any time in its sole discretion for any reason, or for no reason.
4.10 You may terminate your Account at any time, for any reason or no reason, by submitting a ticket to Silensec Support at http://support.cyberranges.com/
5.1 You understand and agree that when you communicate with other users within the Game or utilize any interactive features available on the Website, such as instant messaging, forums or chat rooms, such communications and postings are transmitted through Silensec servers, and Silensec may, but is not obligated to, monitor all such communications and postings, including those that are designated as “private.” You acknowledge that you have no expectation of privacy with respect to any such communications or postings, and you expressly consent to such monitoring.
6 User Responsibilities
6.1 As a User, You represent, warrant and covenant that:
6.2 You have read, understood, and agree to be bound by the pricing information before using the Services or registering for a Course.
6.3 You are over the age of 18, or, if not, You will only use the Services with the involvement, supervision, and approval of a parent or legal guardian, who has agreed to these Instructor Terms, as well as all other of Our terms and policies and will assume responsibility and liability for Your performance and compliance hereunder. Children under the age of 13 may not register for an Account or register or purchase Courses.
6.4 You will maintain accurate Account information;
6.4.1 You will not upload, post or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes or any other form of solicitation (commercial or otherwise) through the Services or to any User;
6.5 You will not post or provide any inappropriate, offensive, racist, hateful, sexist, pornographic, false, misleading, incorrect, infringing, defamatory or libelous content or information.
6.6 You will not copy, modify, reverse engineer, reproduce, distribute, publicly display, publicly perform, communicate to the public, create derivative works from, deface, tarnish, mutilate, hack, interfere with, or otherwise use and exploit any Company Content, the Services or Courses or Submitted Content except as permitted by these Terms
6.7 You will not frame or embed the Services to circumvent the Services.
6.8 You will not impersonate another person or gain unauthorized access to another person’s Account.
6.9 You will not introduce any virus, worm, spyware or any other computer code, file or program that may or is intended to damage or hijack the operation of any hardware, software or telecommunications equipment, or any other aspect of the Services or operation thereof; scrape, spider, use a robot or other automated means of any kind to access the Services.
6.10 You will not disclose any personal information to an Instructor, and otherwise will assume responsibility for controlling how Your personal information is disclosed or used, including, without limitation, taking appropriate steps to protect such information.
6.11 You will not solicit personal information from any other user of the Website and of the Game.
7 User Content
7.1 The Service may include discussion forums, chat services, user feedback, messaging features, content creation, comments and other interactive areas or services (“Interactive Areas”) in which you or other users create, post, send or store any content, messages, materials, data, information, text, music, sound, photos, video, graphics, code or other items or materials on or through the Website (the “User Content”). User Content posted to the Website is publicly available and not confidential and will become the sole property of Silensec. Silensec strongly recommends that you not publish any personal information about yourself or others on or through the Website. In consideration of your use of the Service, you hereby transfer and assign to Silensec all right, title and interest in and to the User Content you create, post, store or transmit on or through the Website, including all intellectual property rights therein, and Silensec shall be entitled to the unrestricted use, dissemination and other exploitation of such User Content for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You are solely responsible for the User Content you post and for your use of such Interactive Areas.
7.2 You agree not to post, upload to, transmit, distribute, store, create or otherwise publish through the Website any of the following:
7.2.1 User Content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;
7.2.2 User Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international law,
7.2.3 User Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. By posting any User Content, you represent and warrant that you have the lawful right to distribute and reproduce such User Content
7.2.4 User Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity;
7.2.5 Unsolicited promotions, political campaigning, advertising or solicitations;
7.2.6 Private information of any third party, including, without limitation, addresses, phone numbers, email addresses, Social Security numbers and credit card numbers;
7.2.7 Viruses, corrupted data or other harmful, disruptive or destructive files; and
7.2.8 User Content that violates the Rules of Conduct or that, in the sole judgment of SILENSEC , is objectionable or which restricts or inhibits any other person from using or enjoying the Interactive Areas or the Site, or which may expose Silensec or its users to any harm or liability of any type.
7.3 Silensec takes no responsibility and assumes no liability for any User Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is Silensec liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter.
7.4 Your use of Interactive Areas is at your own risk. As a provider of interactive services, Silensec is not liable for any statements, representations or User Content provided by its users in any public forum, personal home page or other Interactive Area.
7.5 Although Silensec has no obligation to screen, edit or monitor any of the User Content posted in any Interactive Area, Silensec reserves the right, and has absolute discretion, to remove, screen or edit any User Content posted or stored on the Site at any time and for any reason without notice, and you are solely responsible for creating backup copies of and replacing any User Content you post or store on the Site at your sole cost and expense.
8 Links and Hyperlinks
8.1 The Website and/or the Service may contain links to websites operated by other parties. Silensec provides these links to you as a convenience, or other users might be posting these links as user-provided Content. Use of these links and the external websites are at your own risk. The linked sites are not under the control of Silensec, and Silensec is not responsible for the content available on the other sites. Such links do not imply endorsement by Silensec of information or material on any other site, and Silensec disclaims all liability with regard to your access to and use of such linked websites.
8.2 You are granted a limited, non-exclusive right to create a text hyperlink to the Website for non-commercial purposes, provided such link does not portray Silensec or any of its products and services in a false, misleading, derogatory or otherwise defamatory manner and provided further that the linking site does not contain any adult or illegal material or any material that is offensive, harassing or otherwise objectionable. This limited right may be revoked at any time. You may not use a Silensec logo or other proprietary graphic of Silensec to link to this Website without the express written permission of Silensec. Further, you may not use, frame or utilize framing techniques to enclose any Silensec trademark, logo or other proprietary information, including the images found at the Website, the content of any text or the layout/design of any page or form contained on a page on the Website without DE’s express written consent. Except as noted above, you are not conveyed any right or license by implication, estoppel or otherwise in or under any patent, trademark, copyright or proprietary right of Silensec or any third party.
9.1 The trademarks, service marks, and logos (the “Trademarks”) used and displayed through Our Services or in any Company Content are Our registered or unregistered Trademarks or of Our suppliers or third parties. All rights are reserved and You may not alter or obscure the Trademarks, or link to them without Our prior approval.
10 Updates and Modification
11.1 Silensec may charge fees to access and acquire certain game items or participate in Game activities on the Website and may allow the purchase of in-game “currency” that may be applied to the purchase of in-game items or activities
11.2 ANY APPLICABLE FEES AND OTHER CHARGES ARE PAYABLE IN ADVANCE AND ANY UNUSED IN-GAME CURRENCY IS NON REFUNDABLE AND NONTRANSFERABLE, IN WHOLE OR IN PART, FOR ANY REASON. IN-GAME CURRENCY HAS NO MONETARY VALUE AND CANNOT BE REDEEMED FOR CASH. YOU ARE FULLY LIABLE FOR ALL CHARGES TO YOUR ACCOUNT, INCLUDING ANY UNAUTHORIZED CHARGES.
11.3 You agree that you will provide accurate and complete payment information to the third-party payment provider used by Silensec for purchasing of in-game “currency”or other fee-based activities on the Website or in the Game. You further agree to pay all fees and applicable taxes incurred by you or anyone using an Account registered to you.
11.4 Silensec may revise the pricing for the Game or any item associated therewith at any time. All fees and charges are payable in accordance with payment terms in effect at the time the fee or the charge becomes due and payable. Silensec may, from time to time, modify, amend, or supplement its fees and fee-billing methods, and such changes shall be effective immediately upon posting in this Agreement or elsewhere on the Website or in the Game.
11.5 If there is a dispute regarding payment of fees to Silensec, your Account may be closed without warning or notice at the sole discretion of Silensec .
12 Interruption of Use/Service
12.1 Silensec reserves the right to interrupt the Use/Service from time to time on a regularly scheduled basis or otherwise with or without prior notice in order to perform maintenance. Additionally, unplanned outages of Use/Service may occur.
12.2 You agree that Silensec will not be liable for any interruption of the Use/Service, delay or failure to perform resulting from any causes whatsoever, including but not limited to the following:
12.2.1 the unavailability of the Services including those available on Third Party Platforms;
12.2.2 any loss of materials, data, transactions or any other information or materials caused by such system outages;
12.2.3 the resultant delay, mis-delivery, or non-delivery of data, transactions or any other information or materials caused by such system outages;
12.2.4 any outages caused by any third parties, including without limitation, any companies or servers hosting the Services, any Internet service providers, any Third Party Platforms, or any Internet facilities and networks.
12.3 You acknowledge that the Use/Service may be interrupted for reasons beyond the control of Silensec, and Silensec cannot guarantee that you will be able to access the Service or your Account whenever you may wish to do so. Silensec shall not be liable for any interruption of the Use/Service, delay or failure to perform resulting from any causes whatsoever.
12.4 Silensec is not be obligated to refund all or any portion of any Account fee (if any), by reason of any interruption of the Use/Service.
12.5 The Game is an online game that must be played over the Internet through the Service as provided by Silensec. You understand and agree that the Service is provided by Silensec at its discretion and may be terminated or otherwise discontinued by Silensec at any time for any reason or no reason.
12.6 Silensec has the right at any time to change and/or eliminate any aspect(s) of the use of the Service as it sees fit in its sole discretion.
13 Account Termination
13.1 Silensec reserves the right to terminate, suspend, modify, or delete, at Our sole discretion, any (a) Submitted Content, Company Content, Courses, or any Service; and (b) Your access to Our Services or Your Account, as follows:
13.1.1 If You breach or violate any of these Terms or any of Our applicable policies, as posted on Our Services from time to time, Silensec may take action immediately without prior notice to You. If We take action pursuant to this section, We shall not have any liability to You for any Course(s) You may have purchased nor for any other use of Our Services associated with Your Account. For avoidance of any doubt, You understand and agree that You will not be compensated nor be eligible for any refund under any circumstances for any such access lost to Our Services, including without limitation to Course(s) You may have purchased;
13.1.2 We may also take action for any reason or no reason, in which case We will provide prior notice to You. If We take action pursuant to this section, (a) if You are a Student We will refund You for any access lost to Course(s) that You may have purchased during the three (3) months period prior to such termination, all in accordance with and subject to the terms of Our refund policy set forth herein; and (b) If You are an Instructor, any such termination will also terminate Your right to offer Your Course(s) through Our Services, and Silensec will pay all outstanding amounts owing to You up to termination date. Please note that Students who purchased your Course will retain access to the Course so long as Silensec deems necessary.
14.2 Silensec develops cybersecurity games. With this development, we collect information from our customers, visitors, and users (“you,” “your,” “user,” “users”) of the games and related websites. This policy only applies to the Cyber Range® Game and Website, and therefore is not applicable to any third-party websites you may link to from our Website and Game.
14.5 BY ACCEPTING THIS POLICY, YOU ARE CONFIRMING YOU ARE ALSO AGREEING THAT ALL INFORMATION PROVIDED BY YOU IS TRUE AND COMPLETE. IF BELIEVED OTHERWISE, WE RESERVE THE RIGHT TO DELETE YOUR ACCOUNT.
15 The Information We Collect
15.1 Silensec respects the privacy of its online visitors and recognizes the importance of protecting the information collected about you. Silensec collects personally identifiable information given by the user in the voluntary registration step of this Website.
15.2 The Website registration process collects:
15.3 Email Address
15.4 User-Created Display Name
15.5 User-Created Password
15.6 The user’s personal information
15.7 You may also be asked to voluntarily provide us with personally identifiable information in online surveys. This information may include your name, email address, user name, birthday, demographic information, game experience, hardware specs, hobbies, occupation, platform preferences, additional contact information, and other game-related information.
15.8 Additional information we will collect from you is from Google Analytics™ about Website visitors, including browser information and country location.
15.9 We also collect our visitor’s IP addresses, domain name, geographic information, Gameplay statistics and scores, user ranks, and computer related technical information. None of this information is personally identifiable. This anonymous information is used for marketing purposes and enables us to better meet the needs of our customers.
15.10 We may also enable and store “cookies” which collects data based on your user habits so we can improve our website and pinpoint issues. You always have the option to disable cookies, however, it may affect some website features.
16 How We Use This Information
16.2 The anonymous information we collect is unidentifiable and used for the sole purpose of website analytics. We may use IP addresses to troubleshoot problems and improve the website. Traffic and other anonymous/non-personal identifiable information may be shared with potential business partners and advertisers in an aggregated format.
16.3 Silensec may use aggregate or anonymous information which will not be linked to identify individuals for various other uses for it and/or third parties.
16.4 Who We Share This Information With
16.5 Silensec does not share personal information with any third parties without your permission except as disclosed in this policy and to abide by the law. We may share your information for legal purposes if we believe you are violating laws pertaining to the property rights of Silensec and the users of our Website/Game, as well as to ensure the safety of our users and the public. Silensec may provide personal information to consultants, subcontractors, and professional advisers (which shall be bound by privacy obligations) for uses disclosed herein.
17 Third-Party Links
18.1 Personal information is acquired securely and stored in a combination of paper and electronic files to prevent unauthorized access. They are protected by security measures appropriate to the nature of the information. Only trained Silensec employees have access to personal information and abide by our procedures and protocols. However, due to the online nature of the Game, it is important to remember no online data is ever fully protected. There is always a risk the information you transmit to us may be lost to and/or misused by a third-party. By using our Website and Game, you are acknowledging and accepting this unavoidable online risk of information loss and/or misuse.
19 In-Game Chat, Online Forums and Profile
19.1 You may choose to disclose information about yourself in our online forums or in-game chat/chatrooms when you play Cyber Range or utilize the Website. Information that you disclose in chat rooms, on the forums or in “profile” information on the forums is public information, and there is no expectation of privacy or confidentiality in either place. Please see our Terms of Service and End-User License Agreement on this point and for other guidelines.
20 Accessing Information
20.1 If for whatever reason you believe the personal information we have about you is inaccurate and requires change, please notify us through Cyber Range Support on the Website and we will make the desired changes. You may also contact Cyber Range Support if you desire your information to be deleted from our database.
21.1 No services or content on this website is designed or intended for children under 13 years of age. Our content is in compliance with the Children’s Online Privacy Protection Act (COPPA) and will never be directed at children under 13 years of age. If you are under 13 years of age, the Website and Game are not intended for you and therefore you are not permitted to access the Website or Game unless your parent or guardian has provided express consent and accepts this Agreement along with all applicable end-user or similar license agreements on your behalf prior to your use of the Website or Game. .
22.1 Silensec has the right to amend this policy from time to time by posting an updated version on our Website. It is your responsibility to check the policy to ensure you accept any new terms.
22.2 Notwithstanding the general terms of this policy, the collection, use, storage, disclosure, and deletion of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time, or pursuant to court orders.
23 Contact Us
23.1 For more information on Silensec and privacy, please contact us at http://www.silensec.com/about-us/contact-silensec.